Job Overview
We are seeking a dedicated and experienced Senior Shift Supervisor to lead our team in delivering exceptional service in a fast-paced dining environment. The ideal candidate will have a strong background in hospitality and food service, with a passion for maintaining high standards of quality and efficiency. As a Senior Shift Supervisor, you will play a crucial role in ensuring smooth operations while fostering a positive work atmosphere for staff and an outstanding experience for guests.

Responsibilities

• Oversee daily operations, ensuring adherence to company policies and procedures.
• Manage and train staff, promoting teamwork and effective communication among team members.
• Monitor food production processes to ensure quality standards are met consistently.
• Handle customer inquiries and complaints with professionalism, striving for resolution and satisfaction.
• Maintain cleanliness and organization of the kitchen and dining areas, adhering to health and safety regulations.
• Assist in inventory management, including ordering supplies and minimizing waste.
• Collaborate with upper management on staffing needs and scheduling.
• Implement training programs for new hires focused on food handling, hospitality management, and kitchen management best practices.

Skills

• Proven experience in fast food or quick service restaurant environments.
• Strong knowledge of food production processes and food service operations.
• Excellent hospitality skills with the ability to create a welcoming atmosphere for guests.
• Effective shift management capabilities to ensure smooth transitions between shifts.
• Familiarity with restaurant management practices, including staff training and development.
• Ability to maintain composure under pressure while managing multiple tasks efficiently.
• Knowledge of proper food handling techniques to ensure safety and compliance with health regulations.

Join our team as a Senior Shift Supervisor where you can make an impact by leading our staff towards excellence in service while enjoying the dynamic environment of the hospitality industry!